Just an update now that I'm back from my trip. I booked the taxi lady above to take me to my hotel from the airport. Well she didn't turn up ! I called her and she said she forgot about the booking. I was very annoyed to be honest, and then faced a large queue for the taximeters. As it turned out, the new taximeter service is a breeze and the queue moved fast, so I got to my hotel in good time - only 300 baht. But I can't recommend this taxi lady. Just not good enough. She won't be getting my business again.